Between the Company cadenasdelamour.com,30 Boulevard Flandrin , 75116, PARIS 16 au Capital Social de ‘S Owner, duly empowered for the purposes of this.
The company can be reached by email by clicking on the contact form
accessible via the home page of the site. Below is the “Seller” or the “Company.” On the one hand,And the individual or corporation purchasing products or services of the company, Below, “The Buyer,” or “The Customer” On the other,
The Seller is publisher of products and services of “virtual padlocks” marketed through its website (https://cadenasdelamour.com). The list and description of the goods and services offered by the Company can be found on the aforementioned website as well as its sales pages.
ARTICLE 1 – OBJECT
These Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products and Services offered by the Seller.
ARTICLE 2 – GENERAL DISPOSITIONS
These General Terms of Sale (CGV) apply to all sales of Products, or Services made through the Company’s website and are an integral part of the Buyer’s and Seller’s Contract. The seller reserves the right to modify the present, at any time by the publication of a new version on its website. The CGVs applicable then are those that apply on the date of payment (or the first payment in case of multiple payments) of the order. These GVCs can be found on the Company’s website at https://cadenasdelamour.com/legal . The Company also ensures that their acceptance is clear and unqualified at the time of purchase. The customer declares to have read all of these general terms and conditions of sale, and, where applicable, special conditions of sale related to a product or service, and accept them without restriction or reservation. The customer acknowledges that he has benefited from the necessary advice and information in order to ensure the adequacy of the offer to his needs. The client declares to be able to contract legally under French laws or validly represent the natural or legal person for whom he undertakes. Unless proven otherwise, the information recorded by the company constitutes proof of all transactions.
ARTICLE 3 – PRICE
The prices of products sold through websites are shown in tax-free Euros and precisely determined on the product description pages. They are also shown in euros all taxes included (VAT – other possible taxes) on the order page of the products, and excluding specific shipping costs. For all products shipped outside the European Union and/or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Tariffs or other local taxes or import duties or state taxes may be payable in some cases. These rights and sums are not the responsibility of the seller. They will be the responsibility of the buyer and are responsible (declarations, payment to the competent authorities, etc.). As such, the Seller invites the buyer to inquire about these aspects with the relevant local authorities. The Company reserves the option to change its prices at any time for the future. The telecommunication costs required to access the company’s websites are borne by the customer. If necessary also, delivery costs.
ARTICLE 4 – ONLINE CONTRACT CONCLUSION
The Customer will have to follow a series of specific steps to each Product or Service offered for sale by the Seller in order to be able to fulfill his order. However, the following steps are systematic: – Information on the essential characteristics of the Product; Product selection, if any of its options and indication of the customer’s essential data (identification, address,); Acceptance of these Terms of Sale. Check the parts of the order and, if necessary, correct errors. Tracking instructions for payment, and payment of products. Delivery of products. The customer will then receive confirmation by email of the payment of the order, as well as an acknowledgement of receipt of the order confirming it. He will receive a .pdf copy of these terms and conditions of sale. For the products delivered, this delivery will be made at the address indicated by the customer. For the purpose of making the order successful, the Customer undertakes to provide his true identification elements. The seller reserves the right to refuse the order, for example for any abnormal request, carried out in bad faith or for any legitimate reason.
ARTICLE 5 – PRODUCTS AND SERVICES
The essential characteristics of the goods, services and their respective prices are made available to the purchaser on the company’s websites. The customer certifies to have received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract. The Seller undertakes to honor the Customer’s order within the limit of available stocks only. Failing this, the seller informs the customer. This contractual information is presented in detail and in the French language. According to French law, they are the subject of a summary and a confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The validity of the product offer and their prices are specified on the sales pages of the products, as well as the minimum duration of the contracts offered when they relate to a continuous or periodic supply of products or services. Except for special conditions, the rights granted under these are only granted to the individual signatory of the order (or the person who holds the communicated email address). In accordance with the legal provisions regarding compliance and hidden defects, the Seller reimburses or exchanges defective or non-orderable products. The refund can be requested by contacting the Seller by email or simple letter.
ARTICLE 6 – PROPRIETE RESERVE CLAUSE
The products remain the property of the company until the full payment of the price.
ARTICLE 7 – DELIVERY MODALITIES
The products are delivered to the delivery address that was indicated at the time of the order and the specified time. This delay does not take into account the time to prepare the order. When the customer orders several products at the same time they may have different delivery times routed in different ways. The Seller provides a telephone contact point (cost of local communication from a landline) indicated in the order confirmation email to track the order. The seller recalls that at the time the customer hangs physical possession of the products, the risks of loss or damage to the products are transferred to him.
ARTICLE 8 – DISPONIBILITE AND PRESENTATION
Orders will be processed within our available inventory or subject to available inventory from our suppliers.
ARTICLE 9 – PAIMENT
Payment is due immediately on order, including for pre-orderproducts. The Customer can make the payment by payment card or bank check. Secure online payment by credit card is made by our payment provider. The transmitted information is encrypted in the rules of art and cannot be read in transit on the network. Once the payment is made by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By communicating its banking information at the time of sale, the customer authorizes the seller to charge his card the amount related to the indicated price. The customer confirms that he is the legal owner of the card to be debited and that it is legally entitled to use. In case of error, or inability to debit the card, the sale is immediately solved by right and the order cancelled.
ARTICLE 10 – RETRACT DELAI
In accordance with article L. 121-20 of the consumer code, “the consumer has a period of fourteen free days to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception, if any, of the costs of return “. “The time frame mentioned in the previous paragraph is short from receipt for goods or acceptance of the offer for services.” The right of withdrawal can be exercised by contacting the Company by email or telephone. In case of exercise of the right of withdrawal within the aforementioned period, only the price of the product (or products purchased and the shipping costs will be refunded, the return costs remain the responsibility of the customer. The returns of the products are to be carried out in their original and complete state (packaging, accessories, notices …) so that they can be re-marketed in the new state; they should, if possible, be accompanied by a copy of the proof of purchase.
ARTICLE 11 – GARANTIES
According to the law, the seller assumes two guarantees: compliance and related to the hidden defects of the products. The Seller refunds the buyer or exchanges products that appear to be defective or that do not correspond to the order made. The request for a refund must be made by contacting the Veneur by email or by simple letter. The Seller recalls that the consumer: – has a period of 2 years from the issuance of the property to act with the Seller – that he can choose between the replacement and repair of the property subject to the conditions provided by the provisions Above. apparently defective or not corresponding – that it is exempt from proving the existence of the property’s non-compliance during the six months following the issuance of the property. – that, barring second-hand goods, this period will be increased to 24 months from 18 March 2016 – that the consumer can also assert the guarantee against the hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code and, in this case , it can choose between the resolution of the sale or a reduction in the sale price (provisions of articles 1644 of the Civil Code).
ARTICLE 12 – RECLAMATIONS
If necessary, the Buyer can make any claim by contacting the company by email or simple letter.
ARTICLE 13 – INTELLECTUAL PROPERTY RIGHTS
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason is strictly prohibited.
ARTICLE 14 – FORCE MAJEURE
The fulfilment of the obligations of the seller at the end of the present is suspended in the event of a fortuitous case or force majeure which would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible.
ARTICLE 15 – NULLITE AND CONTRACT MODIFICATION
If any of the stipulations of this contract were cancelled, such nullity would not result in the nullity of the other stipulations which remain in force between the parties. Any contractual modification is only valid after a written agreement signed by the parties.
ARTICLE 16 – RGPD AND PERSONAL DONNES PROTECTION
In accordance with the European data protection regulation, you have the right to question, access, modify, object and correct your personal data. By adhering to these terms and conditions of sale, you consent to us to collection and use this data for the execution of this contract.
ARTICLE 17 – APPLICABLE LAW
All clauses in these terms and conditions of sale, as well as all purchase and sale transactions covered by them, will be subject to French law.